Instructions on Withdrawal
This is a translation; the German version is legally binding.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record (seller) for all our orders — your right of withdrawal therefore exists towards Paddle.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us (Paddle.com Market Limited, 30 Old Bailey, London EC4M 7AU, United Kingdom (registered in England and Wales, company no. 08172165), email: help@paddle.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but this is not mandatory. You can also withdraw using the button in Paddle's customer portal (link "Manage subscription" or "Manage transaction" in the confirmation email, or paddle.net).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
(Complete and return this form only if you wish to withdraw from the contract.)
— To Paddle.com Market Limited, 30 Old Bailey, London EC4M 7AU, United Kingdom (registered in England and Wales, company no. 08172165), email: help@paddle.com:
— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
— Ordered on (*)/received on (*)
— Name of consumer(s)
— Address of consumer(s)
— Signature of consumer(s) (only if this form is notified on paper)
— Date
(*) Delete as appropriate.